You are probably familiar with the 5 phases of a retrospective, as described in Agile Retrospectives by Esther Derby and Diana Larsen. For years now I sometimes have a block before these 5 phases. I call it “Phase 0” and use it to check up on what happened to the action items the team agreed on in the last retrospective.
After all, retrospectives serve a purpose. In the long run, we want to improve and that means trying out things. If all that ever happens is talking and nothing ever changes due to retros, than why do them? Plus, teams quickly learn to resent retros in this case.
I got the idea for Phase 0 from a team that was amazing at follow through: Each retro they added all action items and rule changes (we didn’t know about working agreements back then) to a big on-going flip chart. Each item had a “revisit”-date attached to – the date when the team thought they’d be able to judge the effect (usually 2, 4 or 6 weeks). At the beginning of each retro we would go down the list of all open items that had reached the revisit date and inspect them. Did the team do it? Did it work as intended? If yes, rule changes were made permanent and actions crossed off. If not, the items were consciously dropped or changed.
They had continuous improvement down to an art. It was a joy to facilitate their retros. They devoted a huge chunk of time to this process – 20-30 minutes out of 60. That sounds like a lot (it is!) but it worked very well for them. By the time they had analyzed the list, they usually had covered a lot of the things that bugged them.
I’ve never again seen such consistent follow-up. My Phase 0 is very bare bones compared to this: I bring the list of last retro’s agreements and ask what happened with them, boiling it down to 5 minutes.
This accomplishes several things:
- It lets the team know that someone cares about what happens. (Whenever I remember to, I’ll also ask during the iteration – genuinely curious, not annoyingly!)
- I can spot problems with follow-up early. And hopefully the team will notice them too
With a mature team, I’ll do this every once in a while. If I think there’s a problematic pattern, I’ll do it more often. I try my damnedest not to be accusing, but if the team consistently does very little of what they agreed to do, that’s indicative of a problem. Phase 0 lets us find this so that we can work on the lack of follow-through.
Curiously enough, I’m not the only one to come up with an extra phase before the 5 phases of lore. At least two other people have developed similar concepts: Marc Löffler and Judith Andresen. I’ve only recently heard about Marc’s ideas. I’m told it’s also something with checking follow-through but I’m relying on hear-say. I’m much more familiar with Judith’s work and her “Intro” is more elaborate than my Phase 0: She does an Intro at the beginning of every retrospective and it consists of the Agenda, restating the Vegas rule & the Prime Directive, and checking follow-through & team rules.
So, there’s at least 3 people who independently arrived at the concept of checking last retro’s agreements at the beginning of the next one. And those are just the Germans! Is anybody else doing this?
PS: Phase 0 is soon going to be part of the fabulous Retromat ebook.