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Finding Marbles

How work can be – Stories of agile & lean

Tag Archives: responsible

Distributing Support in Scrum

Wanna know how we distribute support tickets between developers / scrum teams? I’ll first describe an approach that didn’t work, followed by one that works for us (and Immobilienscout24, because we totally copied it from them).

Posted byCorinna Baldauf26. June 20114. October 2016Posted inDevelopment, Self-Organization, Work HacksTags: accountability, distribute, responsible, support, tickets
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