Last year I shared Reframing advice from Esther Derby, about how you can change your own thinking about “difficult” people.
This year it’s advice from Veronika Kotrba and Ralph Miarka about how to open up solution space in other people’s thinking:
When someone says “My boss never listens to me” this is a very definite statement. “Never” and “always” imply that it’s a done deal, no use trying. You can open up possibilities by reframing this to “Aha, up until now, you have not succeeded having your boss listen to you.” “Up until now” introduces the idea that this can change. There’s hope, hooray!