My proudest moment as a facilitator was when I did nothing.
Well, outwardly I did nothing. Inwardly I held the silence. I’m a chatty person. Shutting up is hard for me. Letting silence be. Enduring it. I counted from 10 to 20 in my head and when I had reached 20 I started over. I looked at them intently although they had technically already spoken about the problem. And then the magic happened!
The person that had talked before spoke up again. An additional thought on the topic that made her very concerned. We spend quite some time talking about what she had brought up. It was that important.
I don’t think she would have addressed the issue at all without that long pause. We would have nodded at each other in agreement, closed the topic and started another one, with that issue simmering on. Festering.
Very interesting things happen when you don’t fill an awkward silence with chatter. You’ll hear things that others wouldn’t have come forward with on their own. You’ll give others space to think through thoughts they hadn’t thought through before. It’s magical. Enjoy the silence!
What was your proudest moment as a facilitator?