Have you ever had to broach a difficult topic? You prepare, you make notes and you head for a 1:1. You start by talking about various smaller topics. You avoid the big fat whopper of a topic that you’ve been worrying about. Time is ticking by. You’re stalling. Then at the end of the – inconsequential – conversation, there’s this little pause when you would usually leave and you have that inner debate on whether to mention THE TOPIC or not.
Well, I can’t help you with plucking up the courage to mention the topic. But I can help you if you’re on the other side of this potential conversation. That is, I’ve got advice for you if you would you like to hear about a serious problem sooner rather than later.
It’s simple. Ask “And what else?”. Ask it often. It invites hesitantly shared information.
Oh, and yes, “And what else?“ is a better phrase to use than “Is there anything else?” It’s open instead of closed and errs on the side of implying that there is indeed something. So, sharing is more likely to happen 🙂
It doesn’t just work in this particular situation. “And what else?” is a great phrase in general, because it gives others the opportunity to reflect and dig a little deeper than the top of their heads. I picked up in an excellent workshop on solution-focused coaching by Sinnvoll Führen.
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